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Frequent Asked Questions

I returned an item, when will my credit appear on my account? 

Once your RMA item (a returned item with an authorized timely RMA#) is received and approved, we will issue the refund to your original payment method within 3 business days. The turnaround times for Refunds often depend on your bank¡¦s policy for making the funds available to you.

What is the Runtechmedia.com's Return Policy? 

Please reference /ReturnPolicy.asp

I received the wrong product, what do I do? 

Please contact our friendly Customer Service Representative at 1-626-656-8900 or fill out Technical Support form for a replacement.

How do I return my product? 

Please contact our friendly Customer Service Representative at 1-626-656-8900 or fill out Technical Support form to request to return your unsatisfied purchases.